Designing and implementing marketing strategies for a wide variety of clients including allied health professionals, legal firms, construction firms, hairdressers and more.

Gathering employee feedback for multiple clients and leveraging data to drive continuous improvement of all communication efforts.

Providing communication tools and resources to clients to support their marketing efforts.

Assisting clients with organisational restructure, redundancies, change initiatives, reward and recognition programs, training and development plans and reshaping values and culture.

Implementing human resource systems for clients including the recruitment process and policies and procedures.

Managing four employees on a day-to-day basis to achieve KPIs, support clients with ease, all while supporting the values of The Admin Hatch.

Strategically posting to Instagram to attract our ideal clients and portray the value we offered.

Continuously updating our website.

Virtual reception support for allied health professionals, including coordinating workshops and training programs and managing the CRM process.

Halaxy setups.

All human resource management and internal communications associated with Cordwell Lane split into two separate entities (Lane Group and Cordwell Built). This included all associated redundancies, promotions, and transfers of over forty full-time employees. This process included designing, developing, and delivering all communication efforts across the entire organisation and continuously consulting senior management. I managed and maintained strong relationships with all key external stakeholders throughout this process. Major adjustments were being made, and I needed to strategically focus on ways to maintain both internal and external alignment so that the new organisational structures could remain trading and competitive.

Set up all internal systems for Cordwell Built in March 2018 for the commencement of business and continuously communicated with all stakeholders.

Project management for Dominic College ($13 + million project for Stages 1and 2) including subcontractor management, resource management, contract management and budget management. I was responsible for all variations, communication between the architects and Cordwell Built, site communication and progress communication. 

Assistant project management for all other projects running alongside Dominic College. This included tracking job costings, remaining on budget and communicating the timeline with clients and expectations with teams.

Attended site meetings, architect meetings, client meetings and internal meetings and managed agendas, minutes and outcomes of the meetings.

Within this role, I was responsible for coordinating and supporting the daily operations of the Business Services division and supporting the administration of the Integrated Management System (IMS). This included supporting the auditing processes, document control, subcontractor registrations, general systems support and IT and phone management. Being a Systems and Business Services Administrator provided me with the opportunity to understand the backend systems of a large organisation and introduced me to the civil industry, which I later used to transfer to the construction industry.

Within my role at Gunson Williams, I assisted solicitors in the preparation and filing of legal documents, investigated queries and presented options/solutions that met the lawyers’ and clients’ needs. I have a great understanding of workplace law, civil law and contract law by working for some incredible solicitors including David Gunson, Timothy Williams and Marica Duvnjak. My decision to leave Gunson Williams was made when they announced they would be closing due to Mr Gunson entering retirement. Timothy Williams later became a client of The Admin Hatch for six months when his secretary went on maternity leave.

My first role in administration and where I quickly realised I wanted to achieve greatness within an organisation. I loved being Receptionist, but I knew I wanted to work my way up the ladder and eventually follow my career in human resources and/or communications.

Undertaking this role, along with all other roles listed above, has enabled me to view organisations from various perspectives. I understand the backend systems and the mechanics of how an organisation needs to run. I also can quickly determine the mode and medium a particular type of communication requires to be able to strategically deliver the message. Working closely with directors of organisations has also allowed me to see what they need from their employees to build a sustainable and profitable organisation.